HELP FILE
How do I add a new extension?
Learn how to create a new extension.
Extensions determine how incoming calls are routed within your account. Users with
extension or admin access can add and remove extensions from the online portal.
- Sign in at https://nuui.us.grasshopper.com.
- Select Extensions and then select Add extension next to either Department Extensions or Employee Extensions.
- You will see the new extension appear at the bottom of the list. From there you can edit its details and call-forwarding settings.
- To delete an extension, see How do I delete an extension?.
- To change the extension name, edit call forwarding settings, or edit voicemail and greetings for an extension, see How do I edit an extension?.
- To find what your extension PIN number is, see Where do I find the PIN number for my extensions?.