HELP FILE
Extensions determine how incoming calls are routed within your Grasshopper account. Users with extension or admin access can add and remove extensions from the online portal.
- Log in to Extensions at https://nuui.us.grasshopper.com/Extensions.
- Click Add extension next to either "Department Extensions" or "Employee Extensions".
- You will see the new extension appear at the bottom of the list. From there you can edit its details and call-forwarding settings.
To delete an extension, see how do I delete an extension.
To change the extension name, edit call forwarding settings, or edit voicemail and greetings for an extension, see how do I edit an extension.
To find what your extension PIN number is, see where do I find the PIN number for my extensions.
