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Add a New Phone Number to an Account

Check which numbers are available and place an order for local, toll-free, or vanity numbers. Only available for numbers inside the US and Canada.

Before you begin:

  • You must have admin permissions.
  • To see how many phone numbers your plan includes, go to Settings > Account > Your Pricing Plan.
  1. Sign in at https://nuui.us.grasshopper.com.
  2. From Your Phone Numbers in the right navigation panel, select Add Additional Numbers.
  3. From the Add a number drop-down menu, choose from the following:
    • Suggested toll-free phone numbers
    • Custom toll-free phone number
    • Local phone number
    • Transfer existing phone number
    Note: If you don't see phone numbers in your local area code, select Contact Support.
  4. Select Yes, add this number to my account. You will see additional fees on the following billing statement if additional fees apply.
What to do next: While multiple numbers can be added to the same account, you only have one set of extensions. You can have main greetings for each of your numbers with different messages.