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Forward a Phone Number to an Extension

Forward incoming calls into a phone number to an extension on your account.

Before you begin: You must have admin permissions.
  1. Sign in at
  2. Go to Settings > Numbers.
  3. Select Transfer to extension from the drop-down menu next to the desired phone number.
  4. Choose which extension you'd like the phone number to forward to from the Extension # drop-down menu.
What to do next: Learn about forwarding schedules.