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Set Up a Call Forwarding Schedule for an Extension

Set a schedule for when calls to an extension are forwarded to your call forwarding numbers.

Note: When using the desktop app, incoming calls will not follow your call forwarding schedule. Enable do not disturb if you do not want to receive incoming call notifications.
  1. Sign in at
  2. Select Extensions and then select Edit next to the desired extension.
  3. Next to a call forwarding number, select Edit.
  4. From When do you want this number to receive calls?, choose one of the set schedules or custom schedule.
  5. If you chose Custom Schedule, complete the following steps:
    1. Select Add Time Slot.
    2. Choose the days and times for the time slot and then select Add.
    3. Repeat the steps for additional time slots.
  6. Select Save & Close.