Add a vacation schedule

Create a vacation schedule for your system or an extension.

Legacy admin portal

If your admin portal home page looks like the screenshot below, these steps are for you.

Before you begin: You must have admin permissions.

Sign in to the admin portal.
Go to Extensions and then select Edit next to the desired extension.

Note: If you aren’t an admin, you will only be able to view the extensions you have access to.
From Greetings, select Show other greetings.
Select Add Vacation next to Vacation Schedule.
Enter the dates and times for your vacation and then select Save.
Optional: Select Edit to change the vacation dates.
Optional: Select Remove to delete the vacation schedule.

If your admin portal home page looks like the screenshot below, these steps are for you.

Before you begin: You must have admin permissions.

Sign in to the admin portal.
Go to Call management > Business hours.
From Account level business hours, check the box next to Set away dates.
Choose From and To dates and times.
Select Save.