HELP FILE

Why are my text messages showing up as unread?

    If you have uninstalled then reinstalled the Grasshopper mobile app, your text messages will be marked as unread. You will need to go through your text messages and mark them as read to remove the unread status.

    To mark your text messages as read, do the following:

    1. From the Grasshopper mobile app, select Texts.
    2. Select Edit.
    3. To mark all text messages as read, select Mark > Mark all as read.
    4. To mark specific text messages as read:
      1. Select the messages individually.
      2. Select Mark.
      3. Select Mark as read.