What's New in Grasshopper?

Stay up to date on the latest features and updates for Grasshopper.

Note: We often make new features and services available to only a subset of users so we can learn from user behavior and resolve issues. This means that sometimes different user experiences are available simultaneously, which helps us make our products better for all users.

Mobile apps - April 24, 2025

Missed call and hangup reasons: Users can now view the reason for a missed call or hangup. Learn more!

iOS Mobile app v6.2.2 - November 7, 2024

Bug fixes and improvements

Android Mobile app v6.2.3 - November 6, 2024

Show the last search from the contact search
Bug fixes and improvements

Android Mobile app v6.2.2 - November 4, 2024

Bug fixes and improvements

Android Mobile app v6.2.1 - October 28, 2024

Search of contacts added to global search
Bug fixes and improvements

Android Mobile app v6.2.0 - October 21, 2024

Global search added to conversations
Bug fixes and improvements

iOS Mobile app v6.2.0 - October 10, 2024

Global search added to conversations
Bug fixes and improvements

NUUI (Admin portal) – October 7, 2024

Admins can now choose a recipient type for Instant Responses. Learn more!

Android Mobile app v6.1.1 - September 30, 2024

Bug fixes and improvements

Desktop app v6.1.1 - September 27, 2024

Bug fixes and improvements

iOS Mobile app v6.1.0 - September 23, 2024

Support for Two Factor Authentication (2FA)

Desktop app v6.1.0 - September 20, 2024

Support for Two Factor Authentication (2FA)

Desktop app v1.26.3 - August 30, 2024

Bug fixes and improvements

Desktop app v1.26.1 - August 28, 2024

UI improvements

Android Mobile app v6.1.0 - August 22, 2024

Support for Two Factor Authentication (2FA)

Android Mobile app v5.28.5 - August 22, 2024

Bug fixes and improvements

iOS Mobile app v5.24.10 - August 21, 2024

Bug fixes and improvements

iOS Mobile app v5.24.9 - August 21, 2024

Bug fixes and improvements

Android Mobile app v5.28.4 - August 1, 2024

Bug fixes and improvements

iOS Mobile app v5.24.8 - August 1, 2024

Bug fixes and improvements

Desktop app v1.25.4 - July 30, 2024

Added messaging option from call details
Redesigned the display of media files in messages to make the download easier
Bug fixes and improvements

iOS Mobile app v5.24.7 - July 26, 2024

Added Unified View to settings
Bug fixes and improvements

Android Mobile app v5.28.3 - July 9, 2024

Bug fixes and improvements

Android Mobile app v5.28.2 - July 9, 2024

Unified View: added the ability to archive conversations
Attach videos in a message
Bug fixes and improvements

iOS Mobile app v5.24.6 - July 8, 2024

Unified View delete time line messages
Bug fixes and improvements

Android Mobile app v5.28.1 - June 20, 2024

Add device contact with Grasshopper phone numbers to unblock spam calls
Option to refer a friend from settings
Unified View - delete conversation
Bug fixes and improvements

iOS Mobile app v5.24.4 - June 17, 2024

Unified View - delete conversation
Unified View - message permission
Bug fixes and improvements

Android Mobile app v5.28.0 - June 12, 2024

Update on push notification to Google FCM V1
SMS Permission check for unified view conversations
Bug fixes and improvements

Desktop app v1.25.2 - June 12, 2024

Setup assistant phase 3
Default ring duration change from 40 to 25
Referral
UI improvements

Android Mobile app v5.27.3 - June 3, 2024

Bug fixes and improvements

iOS Mobile app v5.24.3 - June 3, 2024

Setup Assistant option in settings

Desktop app v1.25.1 - June 1,2024

Setup assistant phase 2
Bug fixes and improvements

Android Mobile app v5.27.2 - May 31, 2024

Setup Assistant option in settings

Android Mobile app v5.27.1 - May 28, 2024

Account cancel option in settings
Bug fixes and improvements

iOS Mobile app v5.24.1 - May 23, 2024

Referral option in settings
Show extension Info in the Unified View (beta)
Bug fixes and improvements

iOS Mobile app v5.24.0 - May 8, 2024

Beta feature to view text, calls, fax and voicemail in a unified view
Bug fixes and improvements

Desktop app v1.24.1 - May 5, 2024

Bug fixes and improvements

Desktop app v1.24.0 - May 5, 2024

Interface changes (messages + dialer tab)
Setup assistance UX
Bug fixes and improvements

Android Mobile app v5.26.5 - April 1, 2024

Revamped settings screen

iOS Mobile app v5.23.1 - March 14, 2024

Bug fixes and improvements

iOS Mobile app v5.23.0 - March 7, 2024

Grasshopper branding changes
Show the page title based on the filter in the Recent tab
Bug fixes and improvements

Android Mobile app v5.26.4 - March 6, 2024

Bug fixes and improvements

Desktop app v1.22.5 - February 13, 2024

Addressed an inbox and recent tab error - app unresponsive
Fixed an incorrect text alert during delete fax confirmation

iOS Mobile app v5.22.1 – December 6, 2023

Revamped settings
Contacts improvements
Bug fixes and improvements

Desktop app version 1.22.0 – December 6, 2023

Add, update, or delete Grasshopper contacts and control who shows up in your favorites from the desktop app. Learn more!

NUUI (Admin portal) – October 3, 2023

Request to change your caller ID for a local phone number from NUUI, which will be submitted to your carrier. Learn more!

iOS Mobile app v5.21.0 (889) – September 24, 2023

Add, update, or delete external contacts and control who shows up in your favorites. Access your local device's contacts and share with the users on your account. Learn more!

iOS Mobile app v5.16.2 (826) - April 1, 2023

When users receive an incoming MMS image and select it, they do not get the bar at the top with the options to share and download. Instead, they get a white bar.
Fixed a bug that caused the app to erase saved favorites after closing the app / and unable to call out from favorites.
- When you save the favorite, then close the app from the background and open it again, the favorites are deleted and not there anymore.
- When you open the favorites section and move to extension, you tap on the extension to add it as a favorite but get an error message saying: "ERROR" Failed to initiate call. Please try again later".
Added the ability to batch-delete voicemails.
Added the ability to batch-delete conversations.
You can now unblock callers from call details - enabling users to unblock a caller from the mobile app from the same place they can currently block them from in the call details screen.
Added a warning that text deletion is irreversible and would delete for all users who have access to the phone number.
You can now view customer ID and Primary PIN in settings for the admin user.

Desktop app v1.17.2 - February 16, 2023

Added a warning to users about deleting SMS
Added the ability to bulk delete conversations
Added the ability to block and unblock phone numbers from the desktop app
Emoticons now supported in messaging
Hyperlinks now supported in messaging
Added a logged out visual cue
Validating invalid SMS recipient
Security updates and improvements

Mobile app for Android v5.0.21-1041 - February 10, 2023

Fixed an issue where inboxes weren't syncing across devices when actions such as mark as read or delete took place
Added a warning to users about deleting SMS
Added the ability to bulk delete conversations
Enhanced phone number block/unblock flow in mobile
Validating invalid SMS recipient
You can now view customer ID in mobile
You can now view admin PIN in mobile
Security updates and improvements

NUUI (Admin Portal) Core release 2.6.3 - February 1, 2023

You can now view customer ID in NUUI
Updates to core APIs