HELP FILE

When I press * for subscriber mode, I always get sent to voicemail. How can I record my greeting over the phone?

    Your Grasshopper phone number can forward to a variety of access points. If you are sent to voicemail instead of subscriber mode, this means that your Grasshopper number is forwarding calls straight to an extension instead of your main access point.

    To record a voicemail greeting on your personal extension please follow these steps:

    1. Dial your Grasshopper number, and hit * to enter subscriber mode.
    2. Enter the pin for this extension, followed by #.
    3. Dial 2 to record your voicemail greeting.
    4. Press 3 to activate and save.