HELP FILE

How do I delete a recording?

    At this time, the online interface does not allow for you to delete your own extension recordings. To have a greeting deleted, please submit a request to our support team. Please include the name of the greeting for example: "Voicemail for extension 701 labeled recordbyphone_20180111223855601".

    However, if you would like to delete one of your main greeting recordings, you can do that from within your account.

    1. Sign in at https://nuui.us.grasshopper.com.
    2. Select Settings.
    3. Go to Greetings > Main Greeting > Change Greeting.
    4. Select the trash icon next to the greeting you would like to delete.