Hi! We are here to help you.

At this time, the online interface does not allow for you to delete your own extension recordings. To have a greeting deleted, please submit a request to our support team. Please include the name of the greeting for example: "Voicemail for extension 701 labeled recordbyphone_20180111223855601".

However, if you would like to delete one of your main greeting recordings, you can do that from within your account.

1. Sign in at https://nuui.us.grasshopper.com.
2. Select Settings.
3. Go to Greetings > Main Greeting > Change Greeting.
4. Select the trash icon next to the greeting you would like to delete.