HELP FILE

At this time, the online interface does not allow for you to delete your own extension recordings. To have a greeting deleted, please submit a request to our support team.

Please include the name of the greeting for example: Voicemail for extension 701 labeled recordbyphone_20180111223855601

However, if you would like to delete one of your Main Greeting recordings, you can do that from within your account.

  1. Sign into your account and navigate to Settings
  2. Select Main Greetings
  3. Select Change Greeting
  4. Select the Trash icon next to the greeting you would like to delete