Record a greeting
Record new or upload existing personal messages for your callers when you're unavailable to answer their calls or to help guide them through your system options (IVR).
Legacy admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
Admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Choose the type of greeting you’d like to add from the top tabs.
- Select Add greeting and then select Record greeting.
- For extension specific greetings, choose the extension for the new greeting.
- Enter a name for the recording.
- Select Record to start recording and then select Stop recording to end the recording.
- Select Save.
- Optional: Select
to Download the file, Edit the file name, or Delete the greeting.