How do I create a main greeting?
The main greeting is the first thing a caller hears when they call your number. It's generally used on accounts with multiple extensions for callers to choose from (as opposed to a single call-forwarding number).
The default
Grasshopper main greeting says "Thank you for calling. To speak to a representative, please press
0". To change the default greeting, create your own customized main greeting to use for your number. Before you create your main greeting, write a script of what you want your main greeting to say. Once your script is ready,
Grasshopper has several recording options to choose from:
- Voice Studio: Have a voice actor record your greeting.
- Record via phone: Record your own greeting using your phone.
- Upload audio file: Use an audio file.
- Record by computer: Record your own greeting using your computer's microphone.
Your new greeting will be played when callers call your number. It may take a few minutes for your greeting to take effect. To ensure your number is set to play your greeting, go to
Numbers and select your greeting.