The default Grasshopper main greeting says “Thank you for calling. To speak to a representative, please press 0”. To change the default greeting, you must have recorded another greeting to use. See How do I create a main greeting for more information.
To change your main greeting to another one, do the following:
- Log in at https://portal.us.grasshopper.com/login.aspx.
- Go to Settings > Numbers.
- Click the drop down menu next to your Grasshopper phone number, then select the greeting you want.