HELP FILE

Users with extension access can create custom greetings for each extension. 

1. Log in to Extensions at https://nuui.us.grasshopper.com/Extensions.
2. Click Edit next to the desired extension. 
3. Click Show other greetings at the bottom. 
4. Click Change Greeting next to each greeting type.
   • Click Create new greeting to make a new one, or
   • Click Use to select an existing greeting.

Note: Once you record a greeting to use in your Grasshopper account, it’ll be saved for future use on other extensions. This way, you can assign your main greeting to any extension, or record a new one that you can use on other extensions later.

Note: If you started using Grasshopper before June 2011, your account may look different. Instead, please follow these steps:

1. Log into your account as an admin
2. Click on Settings
3. Click on Extensions tab
4. Go to Manage your Voicemail Greeting
5. Click on the department/ employee extension
6. Click Add to library
7. Enter Greeting Name
8. Browse your computer for an MP3 file
9. Click Add