HELP FILE

Users with extension access can create custom greetings for each extension.

1. Log in to your account at https://portal.us.grasshopper.com/login.aspx.
2. Click Greetings > Show other greetings next to an extension.
3.  Click Change greeting next to a greeting.
4. To select an existing greeting, click Use.
5. To create a new greeting, click Create new greeting and select a recording method. Once you've created a new greeting select Use to choose it.

Note: Once you record a greeting to use in your Grasshopper account, it’ll be saved for future use on other extensions. This way, you can assign your main greeting to any extension, or record a new one that you can use on other extensions later.

Note: If you started using Grasshopper before June 2011, your account may look different. Instead, please follow these steps:

1. Log into your account as an admin
2. Click on Settings
3. Click on Extensions tab
4. Go to Manage your Voicemail Greeting
5. Click on the department/ employee extension
6. Click Add to library
7. Enter Greeting Name
8. Browse your computer for an MP3 file
9. Click Add