Can I set an extension to play an information message to the caller?
Yes! Simply turn off the call forwarding for that particular extension.
This will cause the caller to go directly to voicemail.
Please note: By default, the voicemail greeting will have a “beep” after your recorded greeting. If you would like to disable the option to leave a voicemail, please contact our support team and we can set the extension to repeat the greeting for you.
For that voicemail, you can record the greeting with the information you would like your callers to hear. Once they hear the information, our system will allow them to press another extension.