Can I change the default transfer music or message?

Absolutely! By default, callers hear “Please hold while Grasshopper transfers your call to…” but you can easily change this.

Go to Extensions and select which extension you want to update, then click Edit:

editextension.png

 

Scroll down a bit until you see Greetings, then click “Show Other Greetings”:

 transfershowother.png


Next, choose “Create New Greeting” under  the Call Forwarding option:

changetransfernew.png 

You can upload your own music or greetings, or even record your own greeting. And don’t forget you can always have our professional Voice Studio record a transfer greeting for you! 

Have more questions? Submit a request

0 Comments

Article is closed for comments.