Can I change the default transfer music or message?

Absolutely! By default, callers hear “Please hold while Grasshopper transfers your call to…” but you can easily change this.

Go to Extensions and select which extension you want to update, then click Edit:



Scroll down a bit until you see Greetings, then click “Show Other Greetings”:


Next, choose “Create New Greeting” under  the Call Forwarding option:


You can upload your own music or greetings, or even record your own greeting. And don’t forget you can always have our professional Voice Studio record a transfer greeting for you! 

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