HELP FILE

When you have multiple call forwarding numbers for an extension, there may be a time you want to rearrange their priority.

To change the order, follow these steps:

  1. Sign into your account
  2. Click the ' Extensions ' menu
  3. Select Edit next to the name of your extension.
  4. To the left of each forwarding number, you should see 9 small dots in the shape of a square.
  5. Click on the dots and you will have the ability to drag and drop your forwarding numbers into the order you choose.