By default your main greeting is set to repeat if a caller does not enter an extension number. To choose what happens if there is no input after your main greeting finishes playing, use the following procedure:
- Log in at https://portal.us.grasshopper.com/login.aspx.
- Go to Settings > Greetings.
- Next to Main Greeting, click Change Greeting.
- Under Options, select one of the following options:
- Repeat main greeting (default)
- Transfer to an extension
- End call