Change your extension Pin

View and edit an extension’s phone pin.

Legacy admin portal

If your admin portal home page looks like the screenshot below, these steps are for you.

Admins can edit all extensions; while users can only edit the extension(s) they have access to.

If your admin portal home page looks like the screenshot below, these steps are for you.

Admins can edit all extensions; while users can only edit the extension(s) they have access to.

Sign in to the admin portal.
Go to Call management > Extensions.
Select next to the desired extension.
From Edit extension information, enter a new 4-digit number into Phone PIN.
Select Save.