Reset a user's password
Send an email to a user with a link to reset their password.
Before you begin:
You must have admin permissions.
Legacy admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Select Edit next to the user who needs to reset their password.
- Select Reset password and email user.
Admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Select next to the desired user.