If you prefer, you can have voicemails left on your personal voicemail rather than the Grasshopper system’s voicemail by using the "direct connect" option. 

  1. Log in to Extensions at
  2. Click Edit next to the desired extension. 
  3. Click Edit next to the desired forwarding number. 
  4. Under “How should Grasshopper handle calls to this number?”, select Calls will connect to you as soon as you pick up
  5. Set the “Ring for…” setting to 180 seconds
  6. Click Save & Close when finished.