Extension names are played when searching the Name Directory and when you receive a call through Grasshopper with Call Announce enabled. To upload the your extension's name greeting, please follow the steps below:

  1. Log into your account on
  2. Click on Extensions
  3. Select Edit to the right of the desired extension
  4. Scroll to the Greetings section and select ' Show other greetings '
  5. Scroll to Recorded Extension Name and select Change Greeting
  6. Select the Create new greeting box and choose the recording method of your choice
  7. Record your name!