Extension names are played when searching the Name Directory and when you receive a call through Grasshopper with Call Announce enabled. To change the extension name greeting, please follow the steps below:
- Log in to your account at https://nuui.us.grasshopper.com/.
- Click Greetings.
- Select Show other greetings next to an extension.
- Under the Recorded Extension Name section, click Change Greeting > Create new greeting.
- Select a recording method and record your name.