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How do I change the name greeting for extensions?

    Extension names are played when searching the Name Directory and when you receive a call through Grasshopper with Call Announce enabled.

    To change the extension name greeting, please follow the steps below:

    1. Sign in at
    2. Select Greetings.
    3. Next to the extension select Show other greetings.
    4. From Recorded Extension Name, go to Change Greeting > Create new greeting.
    5. Select a recording method and record your name.