Users with admin access can manage user permissions on the account. See our video tutorial here

  1. Log in to Settings at
  2. Select the Users tab. If you cannot access the Users tab, then you don't have admin access.
  3. Find the desired user or add a new one.
    • Use the "Extension access" drop-down menu to change which extension(s) the user can modify. 
    • Use the "Administrator" toggle to turn admin access On or Off
    • Click Edit to change the contact or login info. Click Save & Close when finished. 
  4. When prompted, enter your own account password to confirm your identity and save changes.