Users that have administrator access for the Grasshopper account can manage user permissions. See our video tutorial here

  1. Log in to Settings at
  2. Select the Users tab. If you cannot access the Users tab, then you don't have admin access.
  3. Select a user you want to edit permissions.
  4. To grant extensions permissions, click the drop down menu next to Extension access. Click On next to the extension(s) you want the user to have access to.
  5. To grant texting permissions, click the drop down menu next to SMS access. Click On next to the number(s) you want the user to be able to text from.
  6. To grant administrator access do the following:
    1. Click Edit next to the user.
    2. Next to Administrator, click On
    3. Enter your account password and click Confirm.