Give a user texting permissions
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Grant multiple users texting permissions for a number or only allow a single user to text from your number.
Legacy admin portal
Before you begin: You must have
admin permissions.
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Select the drop-down menu next to the SMS access and then select On next to the number you want the user to have texting permission on.
- Select Off next to the desired phone number to disable texting permissions on a phone number.
Admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Select
> Edit next to the user who needs texting permissions. - Select Next to move to Permissions.
- From the Numbers for sending/receiving texts drop-down menu, select the phone number(s) the user needs texting access to.
- Select Save.