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Give a User Texting Permissions

Grant multiple users texting permissions for a number or only allow a single user to text from your number.

Before you begin: You must have admin permissions.
Important: If using a toll-free phone number for instant response, make sure you have verified your phone number for text messages.

  1. Sign in at
  2. Go to Settings > Users.
  3. Select the drop-down menu next to the SMS access and then select On next to the number you want the user to have texting permission on.
  4. Select Off next to the desired phone number to disable texting permissions on a phone number.