HELP FILE

How do I assign an extension to a user?

    Give employees access to an extension(s) so they can help manage calls for your business.

    Once a user has access to an extension they can edit:
    • Extension name
    • Add their forwarding number for calls
    • Customize call forwarding settings for the extension
    • Customize how they will receive messages from callers
    • Customize the extension greetings. Learn more about the different extension greetings by visiting this article.
    Note: Users can have access to multiple extensions.
    In order to assign an extension to a user, first add an employee as user. Next, assign an extension to a specific user by using the steps below.
    1. Sign in at https://nuui.us.grasshopper.com.
    2. Go to Settings > Users.
    3. Choose a user and then select the drop-down menu next to Extension Access.
    4. Select On next to the extension you want the user to access.