Add a New User - Grasshopper Support

Add a New User

Add a new user to your account with extension access and then send them a welcome email to get started!

Before you begin: You must have admin permissions.

Sign in at https://nuui.us.grasshopper.com.
Go to Settings > Users.
Select Add new user.
Enter the user's information and then select Add user. The new user must use an email address that is not already used by another user in your account.

Note: An email invitation will be sent to your new user to join Grasshopper. The email address you entered will be their username and they will need to create a password upon accepting the invitation. Please note, by default the new user has no access to any extension or phone numbers.

What to do next: Now that you've added a user to your account, customize what access you'd like your new user to have:

Give a user extension access to be able to take calls from the mobile app and customize their settings.
Give a user texting permissions for a phone number(s) on your account.
Give a user administrator access to be able to make changes to your account.

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