View or change your Primary Pin

An account's primary PIN is a 4-digit number used to verify your identity when making changes to your account and to access your account by phone. Your primary PIN is auto generated when you sign up and can be changed.

Before you begin: You must have admin permissions.

Note: This premium feature is not available to trial accounts.

Legacy admin portal

If your admin portal home page looks like the screenshot below, these steps are for you.

Sign in to the admin portal.
Go to Settings > Account.
From Primary PIN, enter a new 4-digit number into the text field.

Admin portal

View your Primary PIN in the admin portal.

If your admin portal home page looks like the screenshot below, these steps are for you.

Sign in to the admin portal.
Select next to your name in the top right corner.
View your Primary PIN.