Callers are unable to leave a message
The most common reason callers are unable to leave a message is caused when you have recorded your voicemail greeting as a main greeting on your account. The main greeting does not allow callers to leave a message and this explains why your message is repeating itself.
If you would like to send callers directly to voicemail when dialing your number, you will need to reconfigure your settings a little differently. Please follow the steps below.
What to do next: If you would prefer to prompt callers to press an extension, please read about
Creating Extensions.