HELP FILE
Users with admin access have the ability to run reports and access them for up to 90 days. Below are the 3 types of reports available:
NOTE: Data older than 2 years is no longer available and cannot be retrieved.
| Usage report |
- Includes the number of inbound and outbound minutes used and average call length
- Admins can specify the included date range, extension(s) and Grasshopper phone number(s)
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| Detail report |
- Includes information about all calls during a given time period, including date/time, VPS number, duration, caller ID, connecting number, extensions, direction, and type (learn more)
- Admins can specify the included date range, extension(s), Grasshopper phone number(s), caller ID(s), destination phone number(s), call type(s) and leg type(s)
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| Activity Report |
- Includes an overview of all activity on the selected items, including voicemails, hangups, faxes, and calls
- Admins can specify the included date range, extension(s), and Grasshopper phone number(s)
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