The Read Your Voicemail feature allows you to have your voicemails automatically transcribed and emailed to you as a PDF. Read Your Voicemail is an add-on feature that can be enabled for an additional monthly fee. 

Once Read Your Voicemail has been enabled, an admin can specify the email address where voicemails for each extension should be sent in the extensions' settings

Note: If you started using Grasshopper before June 2011, your account may look different. Once the feature is activated, please go to My Account > Update Plan > Read Your Voicemail.