HELP FILE

How do I send and receive text messages from the mobile apps?

    SMS (texting) allows you to send and receive text messages on your Grasshopper number using the mobile or desktop apps. It is an add-on feature that must be enabled separately for each individual Grasshopper phone number on your account.

    Text messages automatically show in the texts section and refresh automatically every 60 seconds. When a new text message is received, you will receive a notification from the Grasshopper app (as long as push notifications are enabled).

    Attention: If using a toll-free phone number for instant response, make sure you have verified your phone number for text messages.
    1. Sign in to the iOS or Android app.
    2. Select Texts in the lower toolbar.
    3. If more than one phone number is enabled with texting, select "Text from (XXX) XXX-XXXX" in the upper toolbar to switch between phone numbers.
    4. Select an existing conversation to read and reply to incoming texts, or select the compose icon in the upper toolbar to send a new text.