HELP FILE

How do I send and receive text messages from the desktop apps?

    SMS (texting) allows you to send and receive text messages on your Grasshopper number using the mobile or desktop apps.

    Note: This is an add-on feature that must be enabled separately for each individual Grasshopper phone number on your account.
    Attention: If using a toll-free phone number for instant response, make sure you have verified your phone number for text messages.

    Text messages automatically show in the messages section and refresh automatically. When a new text message is received, you will receive a notification from the Grasshopper app.

    1. Sign in to the desktop app.
    2. Select Messages in the left sidebar.
    3. If more than one phone number is enabled with texting, use the drop-down menu at the top of the window to switch between phone numbers.
    4. Select an existing conversation to read and reply to incoming texts, or click the compose icon to send a new text.