HELP FILE

In most cases, you can reactivate your account online. However, if your account was prior to June 2011, please contact our support team for assistance.

  1. Go to https://portal.us.grasshopper.com. 
  2. Enter the username and password from your lapsed account. If needed, you can reset your password. 
  3. Once you've logged in, we'll automatically walk you through the reactivation process. Click Reactivate Account to get started. 

If you encounter any issues or have any questions during this process, feel free to reach out to our Customer Care team.