Please note that if you are downgrading your plan, changes will not take effect until the next renewal date. For monthly plans, that means the next month's bill date. For annual plans, that means on the annual renewal date.
- Log in to Settings at https://nuui.us.grasshopper.com/Settings.
- On the Account tab, you will see the current pricing plan. Select the plan you wish to switch to.
- Click Yes, change my plan to confirm.
Note: If your account was created prior to June 2011, your account will look different. You can change your account under My Account > Update Plan > Upgrade.