HELP FILE

How can I download and save my messages?

    If you want to keep copies of all your voicemails, you can download them straight from Grasshopper to your computer.

    Note: Voicemails do not stay on your account forever. They are deleted every 30 days. Although, downloading these messages to your computer beforehand is the safest way to back up important information and details.
    1. Sign in at https://nuui.us.grasshopper.com.
    2. Go to Messages & Calls > All Messages.
    3. To the right of a message, select More.
    4. Select Download message. The attached recording will be available for playback as long as you save it on your computer.