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Delete an extension

Delete an extension from our system.

Before you begin: You must have admin permissions.
Attention: Deleting an extension will also delete all data attached to the extension (i.e., voicemails, call logs, greetings, etc.).

Legacy admin portal

If your admin portal home page looks like the screenshot below, these steps are for you.Legacy admin portal home page

  1. Sign in to the admin portal.
  2. Select Extensions and then select Edit next to the extension you want to delete.
  3. Select View details.
  4. Select Delete Extension and then confirm by selecting Ok.

Admin portal

If your admin portal home page looks like the screenshot below, these steps are for you.Admin portal home page

  1. Sign in to the admin portal.
  2. Go to Call management > Extensions.
  3. Select Delete icon > Delete.
Related Articles:
  • Delete a user
  • Add an extension

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