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Can my employees receive and check voicemails?

    You can give your employees access to retrieve their voicemails from the Grasshopper website or app. If your user is not receiving these voicemails, please ensure that they have access to the appropriate extension.
    Note: You must be an administrator to make changes to extension permissions.
    1. Sign in at
    2. Go to Settings > Users.
    3. From Extension Access you can change which extensions users have access to.