Yes! To send callers directly to voicemail, you have two options:

  1. Set a particular extension to go directly to voicemail
  2. Set all calls to your Grasshopper main number go to voicemail

If you would like calls for an extension to go to voicemail, you will need to turn off call forwarding. Follow the steps below:

  1. Log into your account at
  2. Select Extensions
  3. Click Edit (next to the extension)
  4. Scroll down to: Where should we forward callers to?
  5. Click "Off" next to the forwarding number(s)

If you would like callers that dial your Grasshopper Phone number to go immediately to voicemail, follow these steps:

To forward a caller directly to your phone number, please follow the steps below :
1. Click on Settings
2. Click on Your Number
3. Select "Trans fer to extension" from the drop- down menu
4. Select one of your extensions

Once the above steps are completed, you must now turn off the forwarding within your extension. Please follow the steps outlined above for directing an extension to voicemail (the first set of steps listed 1-5)