Can I change my extension's ring time?
Yes, you can customize the length of time that an incoming call rings to your phone before going to voicemail.
Note: Setting the ring time too short will not allow enough time for your phone to ring before sending the call to voicemail, so 25 seconds or more is recommended.
- Log in to Extensions at https://nuui.us.grasshopper.com/Extensions.
- Sign in at https://nuui.us.grasshopper.com.
- Select Extensions and select Edit next to the desired extension.
- Select Edit next to each call-forwarding number.
- Adjust the Ring for... time as follows:
- If the option Calls will connect to you as soon as you pick up (direct connect) is selected, set the ring time to 180 seconds or more.
- If the other options are selected (call announce or call screening), set the ring time to 25 - 40 seconds.
- Select Save & Close when finished.