Check your voicemail
Check and manage your voicemail.
Note: Messages are stored for 30 days. After a message is deleted, the system will clear it permanently each night. If you want to keep copies of all your voicemails, you can send the attachment to your email address, or save the file to your computer. Select More to display download and forwarding options. You cannot restore deleted messages.
Legacy admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Select the play button to listen to the voicemail.
- Optional: Select More for other options.
- Optional: Select the trash can to delete a message.
Admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Select Voicemails.
- Select the play button to listen to the voicemail.
Desktop app
- Sign in to the desktop app.
- Select Inbox from the left navigation menu.
- Select a message and then select the play button.
Mobile app
- Sign in to the mobile app.
- Select Calls from the bottom of the screen.
- Select Voicemails/Faxes.
- Select a message to listen to the voicemail.
- Optional: Select Delete to delete the message.
Dial in
- Dial your business phone number and then press *.
- Enter your extension number, followed by #.
- Enter the pin for your extension, followed by #.
- Press 1 to review messages.