Set up your TransUnion Digital Listing - Grasshopper Support

Set up your TransUnion Digital Listing

Grasshopper now has a partnership with TransUnion that will allow you to set up a digital listing for your business.

Before you begin: You must have admin permissions.

Legacy admin

If your admin portal home page looks like the screenshot below, these steps are for you.

Sign in to the admin portal.
Go to Settings > Features.
From Digital Listings, select Manage Your Listings.
Select Check Listings Availability.

Your business information will be automatically pulled from Settings > Account.
If your digital listing is available, check the box to confirm the add-on and then select Yes, subscribe to Digital Listing add-on.

Note: If you get a message that the listing is not available, confirm your business name and address are filled out accurately. If there is a spelling or clerical error, the system cannot verify your information. If all information is typed in properly, our support team can work with TransUnion to pinpoint the issue and work towards getting you a resolution.

Admin portal

If your admin portal home page looks like the screenshot below, these steps are for you.

Sign in to the admin portal.
Select My rewards from the left navigation menu.
From the TransUnion listing, select Claim your listing.
Select Check availability.

Your business information will be automatically pulled from Plan & billing > Billing & payment.
If your digital listing is available select Subscribe to digital listing add-on.

Note: If you get a message that the listing is not available, confirm your business name and address are filled out accurately. If there is a spelling or clerical error, the system cannot verify your information. If all information is typed in properly, our support team can work with TransUnion to pinpoint the issue and work towards getting you a resolution.