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Set Up My Virtual Fax

By enabling the virtual fax feature, your Grasshopper number can double as a fax line, allowing you to receive faxes via email without an actual fax machine. Incoming faxes will be converted to PDFs and sent to you via email. You will only be able to receive faxes, not send them.

Before you begin: You must have admin permissions.
Note: The system will automatically delete faxes and voicemails after 30 days.
  1. Sign in at
  2. Go to Settings > Features.
  3. Enable Virtual Fax.
  4. Select Edit and then select Add new email address.
  5. Enter your email address and then select Add. Repeat steps 4-5 to add other email addresses