Forward voicemails to another extension
Forward voicemails from one extension to another extension.
Legacy admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Select Extensions and then select Edit next to the extension you want to send voicemails from.
- From Where do you want messages sent to?, select Options.
- From the Forward to drop-down menu, choose the extension you want to send voicemails to.
- Select On next to When a message is left on this extension.
- Select Save.
Admin portal
If your admin portal home page looks like the screenshot below, these steps are for you.
- Sign in to the admin portal.
- Go to .
- Select
next to the desired extension. - Scroll to Email for receiving voicemails and select Forward voicemails.
- Enable the toggle for Forward voicemails to another extension and then choose an extension from the Extension drop-down menu.
- Select .