Choose an Extension for Incoming Calls in the Desktop App
Choose an extension for incoming calls in the desktop app.
Before you begin: An admin must
enable extension access for users to choose from the app. Admins will have access to all extensions in the app.
- Sign in to the desktop app.
- Select the extension drop-down menu next to your phone number.
- Choose the extension(s) you'd like to receive calls for or select All Extensions.