Request to change your caller ID for a local phone number, which will be submitted to your carrier. We cannot change the caller ID for a toll-free or Canadian phone number.

1. Sign in at https://nuui.us.grasshopper.com.
2. Go to Settings > Numbers.
   Note: The caller ID for toll-free or Canadian phone numbers cannot be changed.
3. From Caller ID under the desired phone number, enter what you’d like the caller ID to display.
   The caller ID must be 15 characters or less (including spaces), not the name of a city, state, or another phone number, and it cannot include special characters such as &*%, etc. You can use a-z, 0-9, and commas.
4. If you’d like to have the new caller ID display for all phone numbers, check the box for Use same Caller ID for all numbers.
5. Select Submit. It can take up to 7-10 business days to take effect. Caller ID can be changed once per 30 days.