Why are Push Notifications not working?
If you are experiencing issues not receiving push notifications on your phone for alerts of missed calls, voicemails and text messages, it is important to check both the settings of the Grasshopper mobile app as well as the general notification settings on your mobile device. The steps below outline how to check to ensure you are setup to receive notifications in a timely manner.
|Grasshopper mobile app settings||
Note: If you do not find Grasshopper under Notifications, you will need to delete the app and reinstall. When installing the app, your phone will ask you to allow notifications from Grasshopper.