HELP FILE

Why am I receiving an error while signing up?

    If you received an error while signing up for Grasshopper, use these tips to perform initial troubleshooting before contacting Customer Support:

    • Try a different browser (preferably Google Chrome)
    • If using a VPN, disconnect and try again
    • Do not use an anonymizer
    • Use a different network
    • Restart your computer
    • Use a different credit card
    • Verify your credit card is valid, active, and has available credit
    • Verify the address entered is valid
    • Use email from authentic providers

    If you still receive an error, please contact Customer Support.