Why am I receiving an error while signing up?
If you received an error while signing up for Grasshopper, use these tips to perform initial troubleshooting before contacting customer support:
- Try a different browser (preferably Google Chrome)
- If using a VPN, disconnect and try again
- Do not use an anonymizer
- Use a different network
- Restart your computer
- Use a different credit card
- Verify your credit card is valid, active, and has available credit
- Verify the address entered is valid
- Use email from authentic providers
If you still receive an error, please contact customer support.