The Grasshopper app does not store your contacts but instead syncs with the contacts on your device to find and display contact names. Contacts are stored on a per-user basis, so they won’t be shared across the account.

1. From your device, give the Grasshopper app permission to access your contacts:

   Operating system	How-to
   iOS	From your device settings, scroll to and select Grasshopper. Enable Contacts. Once enabled, the toggle will be green.
   Android	Note: The following steps may vary depending on the manufacturer or operating system version. From your device settings, select Apps and then scroll to Grasshopper. From App Settings > Permissions, enable Contacts. Once enabled, the toggle will be blue.

2. From the Grasshopper mobile app, go to Settings > Sync Contacts Across All Devices.
3. To add specific contacts, choose the contact(s) name and then select Add Contacts.
4. To add all your contacts, select Select All > Add Contacts.
5. To see your contacts reflected in the desktop app, sign out and then sign back in. Calls and text messages with a person whose information is saved in your cell phone’s contacts list will now show the name you have saved them under.
   Note: If a caller is not in your phone's contacts, the app will show the caller's number.