The Grasshopper app does not store your contacts but instead syncs with the contacts on your device to find and display contact names. Contacts are stored on a per-user basis, so they won’t be shared across the account.
Tip: If you need to change a contact's name in the app, you'll need to change it in your iOS or Android contacts.
- From your device, give the Grasshopper app permission to access your contacts:
| Operating system |
How-to |
| iOS |
Learn about the new contact management feature for iOS. |
| Android |
Note: The following steps may vary depending on the manufacturer or operating system version.
- From your device settings, select Apps and then scroll to Grasshopper.
- From , enable Contacts. Once enabled, the toggle will be blue.
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- From the Grasshopper mobile app, go to .
- To add specific contacts, choose the contact(s) name and then select Add Contacts.
- To add all your contacts, select .
- To see your contacts reflected in the desktop app, sign out and then sign back in. Calls and text messages with a person whose information is saved in your cell phone’s contacts list will now show the name you have saved them under.
Note: If a caller is not in your phone's contacts, the app will show the caller's number.
