HELP FILE

How do I unblock a phone number?

    Unblock phone numbers from the web portal or mobile app.

    Option How-to
    Web portal
    1. Sign in at https://nuui.us.grasshopper.com/.
    2. Select Messages and calls and then select Blocked.
    3. To unblock one phone number, select Unblock next to the desired phone number.
    4. To unblock multiple phone numbers, select the boxes next to the desired phone numbers and then select Unblock selected numbers from the top right.
    Mobile app
    1. From the mobile app, select Settings and then select Blocked numbers.
    2. Swipe left and then select Delete for the desired phone number.