Extensions determine how incoming calls are routed within your Grasshopper account. As part of your initial account configuration, you'll automatically have a default "Extension 0" set up to receive calls at the same contact number you signed up with. This ensures that you will start receiving calls right away, even without any extra acount setup.
- If you want to set up simple call-forwarding without any greetings, you won't need any additional extensions. You can edit the default extension however you'd like.
- If you want to set up a more elaborate system with multiple extensions and forwarding options, you can edit the default extension and also add new ones.